{"id":77468,"date":"2024-08-26T02:44:34","date_gmt":"2024-08-26T06:44:34","guid":{"rendered":"https:\/\/blog.cyberconservices.com\/?p=77468"},"modified":"2024-08-25T15:50:19","modified_gmt":"2024-08-25T19:50:19","slug":"the-evolving-state-of-enterprise-content-management-how-ai-changes-the-game","status":"publish","type":"post","link":"https:\/\/www.cyberconservices.com\/index.php\/2024\/08\/26\/the-evolving-state-of-enterprise-content-management-how-ai-changes-the-game\/","title":{"rendered":"The evolving state of enterprise content management: How AI changes the game"},"content":{"rendered":"

A recent\u00a0Forrester study<\/u><\/a>\u00a0shows a growing number of companies feel their workers spend too much time looking for information they need \u2013 40% today vs. 19% just five years ago. A number of issues contribute to the problem, including a highly distributed workforce, siloed technology systems, the massive growth in data, and more.<\/p>\n

But it doesn\u2019t have to be that way because enterprise content management systems have made great strides in that same timeframe, including with new artificial intelligence technology that makes it far easier for employees to find and make the best use of all the content the organization owns, no matter if it\u2019s text, audio, or video.<\/p>\n

While ECMs have always been useful, in the past, they required too much effort from users. Intuitively, it\u2019s easy for people to understand a piece of content and classify it according to some well-understood structure. But content management tools often asked users to do things they inherently don\u2019t like doing, such as extracting information from a piece of content and entering it into fields and tables to describe what it is. The systems worked, but not without some manual effort.<\/p>\n

AI and related technologies, such as machine learning (ML), enable content management systems to take away much of that classification work from users. Importantly, such tools can extract relevant data even from unstructured data \u2013 including PDFs, email, and even images \u2013 and accurately classify it, making it easy to find and use. Some ECM systems have intelligent document processing (IDP) capabilities that can mimic the way an employee would read a document, extract key information, and enter it into another system for processing.<\/p>\n

\u201cAI enables ECM solutions to unlock valuable information from unstructured data and maximize the value of their content,\u201d says Ericka Morimoto, Product Marketing Manager, of\u00a0Hyland<\/a>, an intelligent content solution provider. \u201cUsers can get business-specific answers, not generic answers like with consumer large language models, to make better-informed decisions.\u201d\u00a0\u00a0Read On:<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

A recent\u00a0Forrester study\u00a0shows a growing number of companies feel their workers spend too much time looking for information they need \u2013 40% today vs. 19% just five years ago. A number of issues contribute to the problem, including a highly distributed workforce, siloed technology systems, the massive growth in data, and more. But it doesn\u2019t […]<\/p>\n","protected":false},"author":1,"featured_media":77469,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[638,59],"tags":[639,287],"class_list":["post-77468","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ai","category-enterprise-content-management","tag-ai","tag-enterprise-content-management"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t